Step 1: Pre-Inspection
We will walk through your home with you and ask you to show us any spots you are concerned with. We will identify potential permanent stains, and give you an idea of what you can expected from cleaning, as well as listen to any concerns you may have.
Step 2: Pre-vacuum (We Use Commercial Grade Vacuums)
Dry soil is removed by thoroughly vacuuming with a quality vacuum cleaner (Dyson, Kirby, and most Central Vacuums work great!). Removing dry soil is one of the most important steps in any cleaning process. Dry soil accounts for up to eighty percent of soil in carpet. If the carpet has already been throughly pre-vacuumed by the client, we skip this step.
Step 3: Furniture Moving
Our regular pricing includes moving sofas, chairs, tables, and small items. Heavier items such as beds, dressers, etc can be moved, but will cost extra. During our inspection, we can quote the exact cost to move any heavier pieces of furniture. We do not move any extremely heavy furniture, loaded book shelves, pianos, or electronics.
Step 4: Pre-Spray
A pre-conditioning solution is sprayed on the carpet to emulsify/break down the soil throughout the carpeting.
Step 5: Pre-Spot
Difficult spots are pre-treated with special spotters uniquely designed to increase chances of removal. We can handle most issues such as pet urine, ink, red stains, coffee, etc. We have been told by several clients we have removed stains that other cleaners have tried to get out for years!
Step 6: Pro-Grooming/Agitation
A professional carpet groomer is used to further loosen the soil.
Step 7: Soil Extraction & Rinse
The carpet is then thoroughly rinsed with our powerful “Hot Steam Extraction” cleaning system without over-wetting the carpet or leaving a sticky residue behind. We clean every carpet with clean, soft, treated water. This will also leave your carpet feeling soft and fresh. This will leave no chemical residue behind, just fresh, clean carpet.
Step 8: Post Spot Treatment
Any spots or stains remaining will get extra treatment with one of our many specialty spotting procedures.
Step 9: Carpet Protector
After the carpet cleaning is complete, the latest generation of Scotchgard Carpet Protector can be applied to the carpet fibers. Carpet protector will give you longer carpet life and fewer permanent stains.
Step 10: Post-Groom
Your carpet is groomed with a carpet groomer, which helps the carpet pile dry faster, and ensures even coating of the carpet protector.
Step 11: Speed Dry
High velocity 360 degree air movers are placed on the carpet immediately after cleaning to promote faster drying. These blow at over 40 mph and dry your carpet quickly.
Step 12: Post-Cleaning Inspection
After cleaning, we will walk through your home with you to point out the cleaning results and make sure that you are completely thrilled with the job.
Thank you for considering choosing us for your tile and grout cleaning & carpet cleaning